At TSYS®, servant leadership is a driving force behind who we are and what we do. It means we are here to serve — our clients, our shareholders and each other — and together shape a vision everyone can own.
Troy Woods, chairman of the board and chief executive officer of TSYS, has guided the company's diversification strategy into faster-growing areas of payments as TSYS moved beyond its roots as a third-party processor for a few hundred bank issuers and merchant acquirers. This included the company's entry into the direct merchant acquiring business serving hundreds of thousands of businesses and into a leading prepaid services provider, supporting millions of underserved consumers who do not have access to traditional financial services.
Woods has been the catalyst in TSYS' vision to be the leading global payments solutions provider by driving innovation to improve lives and businesses across the world by putting people at the center of payments. Under Woods leadership, the company introduced its brand promise, People-Centered Payments, which is based on the belief that payments should revolve around people, not the other way around.
Woods started his career at Columbus Bank and Trust Company (Columbus, Ga.) in 1970, working part-time in the bankcard department and eventually becoming a vice president. He left the company in 1977 to become a senior vice president for card services with United American Bank, Knoxville, TN. In 1979 he joined AmSouth Bank in Birmingham, AL, as senior vice president of Card Services, and in 1982 became senior vice president of Consumer Lending. He rejoined TSYS in 1987 and was involved in directing the company's international expansion, strategic planning activities, negotiations with major clients, and the continual improvement of TS2, the company's core issuing payments engine.
Woods is chairman of the TSYS Board of Directors, and also serves on the Board of Directors for several civic organizations as well, including the YMCA of Metropolitan Columbus (Ga.), West Georgia Honor Flight and the Greater Columbus Georgia Chamber of Commerce. He is also a member of the Board of Trustees for Columbus State University and the River Center for the Performing Arts in Columbus, Georgia.
Woods earned a bachelor's degree from Columbus State University (Columbus, Ga.), and also graduated from the University of Virginia's Graduate School of Retail Bank Management and Louisiana State University's School of Banking of the South.
Pam Joseph joined TSYS as president and chief operating officer in May of 2016. Prior to joining TSYS, she served as vice chairman of U.S. Bancorp’s payment services division and chairman of Elavon from December 2004 to June 2015.
At U.S. Bancorp, Joseph had executive responsibility for all electronic payment product lines including consumer credit, debit, small business, prepaid, corporate, purchasing and fleet card programs and global acquiring. She has been recognized by Payments Source as one of the Most Influential Women in Payments and by the American Banker as one of the Most Powerful Women in Banking.
Before joining Elavon in 1994, she served with Visa International as director of new market development. Prior to Visa, Joseph worked in the banking industry for more than eight years with Wells Fargo Bank.
Joseph also became a member of the TSYS Board of Directors in March of 2016, and currently serves on the board of directors of TransUnion and Paychex. She is Chairman of Women Leaders in Action, a nonprofit organization that helps educate young women in Africa, and is a member of the Board of Trustees for Spelman College.
Joseph earned a bachelor's degree from the University of Illinois.
Sanders Griffith, senior executive vice president, general counsel and secretary for TSYS, has played an integral role in the company since 1988. In his most recent role as senior executive vice president, Griffith is responsible for all aspects of TSYS' legal affairs around the world. Griffith provides oversight, guidance and direction regarding all legal matters, enterprise risk management, compliance, information security and business continuity.
Prior to joining TSYS in his current role at year-end 2007, Griffith served in numerous roles and capacities with TSYS and Synovus beginning in 1988. From 1977 to 1988, he was engaged in the private practice of law.
Griffith earned a bachelor's degree from LaGrange College, and received his J.D. from The University of Georgia School of Law. He is a member of the American Bar Association, the Georgia Bar Association, the Financial Services Roundtable Bank Counsel Section, the Association of Corporate Counsel and the American Society of Corporate Secretaries.
Chuck Harris has served as president of NetSpend since July 2010. Prior to joining NetSpend, Harris served as the general manager of the payment solutions division of Intuit, Inc., a Nasdaq-listed company that is a leading provider of financial management, tax and online banking solutions for consumers, small- and mid-sized businesses, accountants and financial institutions.
Harris has also served in multiple positions for Electronic Clearing House, Inc., including as president and chief executive officer, president and chief operating officer and as a director. Prior to that, he held a number of leadership roles with Chase Paymentech, including president and chief executive officer of Merchant Link, a wholly owned subsidiary of Chase Paymentech.
Harris holds a Bachelor of Business Administration degree in Finance from the University of Texas at Austin.
Gaylon Jowers is senior executive vice president, and president of International Services, at TSYS.
Jowers also serves on the board of directors for China UnionPay Data Services, Ltd. (CUP Data), TSYS' joint venture with CUP in China; and TSYS Managed Services EMEA, a joint venture between TSYS and Dimension Data of South Africa.
Since 1991, Jowers has held several key management positions, including leadership roles in which he was responsible for the company's debit, prepaid, loyalty, debt management, e-commerce, global sales, corporate strategy and marketing initiatives.
Jowers earned a bachelor's degree in marketing and a master's degree in management from Troy State University.
Bill Pruett is senior executive vice president of TSYS, and President of TSYS’ North America segment. Since 2011, he has led TSYS’ largest reporting segment representing approximately 45-percent of the company’s overall revenue derived from providing services to financial institutions, retailers and emerging payment players that issue credit or credit-like products. The segment is the #1 provider of issuer services in North America, supporting consumer credit, commercial credit, loyalty, healthcare, managed services, and issuer products and services.
Pruett is the executive sponsor for TSYS’ enterprise Customer Experience (CX) strategy that will unlock enterprise growth potential and enhance shareholder value. He has also served as executive vice president, senior vice president, vice president and assistant vice president during his 40-year tenure with the company.
Prior to joining TSYS, Pruett held various positions at Columbus Bank and Trust Company.
Paul Todd is senior executive vice president and chief financial officer of TSYS.
He previously served as executive vice president for strategy, mergers and acquisitions, and product and marketing for the company. During that time, Todd directed TSYS' diversification strategy that included four acquisitions in the direct acquiring business and TSYS' largest acquisition, NetSpend, in 2013.
Todd returned to TSYS in 2008 from Synovus Financial Corp., where he was previously the president and chief executive officer of Synovus Financial Management Services (FMS), including oversight for Synovus Mortgage and Synovus Insurance Services. Prior to that role, Todd served as the chief operating officer and chief financial officer for FMS. From 2002 to 2005, Todd was also responsible for corporate mergers and acquisitions at Synovus. Before Synovus, Todd worked at TSYS in various capacities, beginning his career with The Procter & Gamble Company.
Todd earned a bachelor's degree in business administration from the University of Memphis and a master’s degree in business administration from Vanderbilt University.
Patty Watson is senior executive vice president and chief information officer for TSYS, responsible for setting the enterprise technology agenda to enable and deliver future global growth for the company.
Watson came to TSYS with more than 17 years of experience in the financial services industry serving in a variety of technology-related roles. Most recently she has served as vice president and global chief information officer for The Brinks Company, based in Coppell, Texas. Prior to joining Brinks, Watson worked with Bank of America for more than 14 years in a number of technology positions with increasing responsibility, including the role of senior technology executive for the bank's Treasury, Payments and Credit area.
Watson earned her bachelor's degree in math from Saint Mary's College at Notre Dame in Indiana, and is also a graduate of the University of Dayton in Ohio, where she received her Master of Business Administration.
Watson spent 10 years serving in the United States Air Force as executive staff officer, flight commander and director of operations. She has a passion for people with disabilities and was a member of the Texas Governor's Committee for People with Disabilities for five years; a member of the board of directors of Lime Connect, a premier resource for placing people with disabilities in careers with the world's leading corporations; and served as an Ambassador with Research Down Syndrome. She currently serves as a director on the board for Texas Capital Bancshares, Inc.
Ryland Harrelson is executive vice president and chief human resource officer for TSYS, responsible for administrative services, human resources, team services and corporate real estate. Partnering with the TSYS business units, he has designed and implemented innovative and contemporary human resources strategies that have materially improved the competitiveness of the organization.
Before joining TSYS, Harrelson was a human resources director at Sears, Roebuck & Co. He has been recognized by several national publications for his work in transforming the human resource role into one of strategic business partner, and he has spoken at several international conferences on the topic of emerging human resource practices for information technology organizations.
Harrelson earned a bachelor's degree from N.C. Wesleyan College. He is also a graduate of the human resource executive program at the University of Michigan's school of business.